LUCIE Lace Wig - Natural Hair

The order is delivered to the address provided by the Customer when placing their order.

All products are shipped via Colissimo (the French postal service). The shipping cost is shown in the "Shipping" section of the order summary. Products are shipped within 48 hours. Delivery takes 5 days within Metropolitan France. The delivery times mentioned above do not include Saturdays, Sundays, public holidays, or any unforeseen events such as potential strikes or industrial action.

• The Seller may provide the Buyer with the tracking number for their package via email.
• The Seller undertakes to package the products in a manner that complies with the applicable transport standards in the countries of delivery. The products are therefore protected during transport to ensure their safety.
• Upon receiving their order, the Customer must inspect the package in the presence of the delivery person, checking both its general and specific condition. If the product or package is damaged, the Customer must notify the Seller and the carrier within two business days.

In the event that the order is damaged and the package is accepted as is, the Seller will not be responsible and no dispute concerning the order can be made by the Customer.

All products offered for sale by the Seller are covered by the legal guarantee provided for in Articles 1641 et seq. of the Civil Code.

In the event of a product defect, it may be returned to the Seller, who will accept the return, exchange the product, or issue a refund. All claims, requests for exchange, or refunds must be made by mail to the Seller's address as stated in the preamble to these Terms and Conditions.
The Seller informs its customers that no refund will be issued, except as provided by law, in the event of an error by the Customer regarding the choice of product color. A refund will only be issued if the delivered product does not conform to the product ordered.

Returns must be made within 14 days of receiving the product. To initiate a return, contact us at naha.hairstyle@gmail.com. We will provide you with a Colissimo return label.

Return shipping costs:

• In case of non-compliant or defective product: free return (label provided)
• In case of customer error (wrong color): return shipping costs are the responsibility of the customer.

Deposit methods: The parcel can be deposited at a Post Office, Pickup relay point, or in a mailbox (depending on size).

As a reminder, since the products offered for sale are 100% natural, in the event of dermatological issues related to the application of the extensions, the Seller cannot be held responsible for any resulting damage. The manufacturer of the extensions should then be held liable.

• Lace Glue Remover - Gentle Removal
• Extra Hold Braiding Gel
• Lace Melting Spray - Quick Application
• Lace Glue - Extreme Hold

Vous méritez une lace qui tient parfaitement, du matin jusqu'au soir, sans inquiétude ni retouches. Nous avons créé une gamme complète de soins professionnels pour que votre lace reste impeccable, confortable et invisible. Installation facile, tenue extrême, dépose en douceur : tout ce dont vous avez besoin pour vivre votre beauté en toute confiance.

RAW HAIR AUTHENTICITY GUARANTEE
A certificate of authenticity is provided with every order. If your extensions are not 100% raw hair, you will receive a full refund.

14-DAY RETURN
You can return your unopened extensions in their original packaging within 14 days. Full refund guaranteed.

DEDICATED CUSTOMER SUPPORT
Our team of experts will answer all your questions by phone, WhatsApp or email within 24 hours.

Telephone: +33 6 69 04 54 66
Email: naha.hairstyle@gmail.com
WhatsApp: +33 6 69 04 54 66

RAW HAIR VS REMY HAIR COMPARISON

LIFETIME
Raw Hair NAHA: 3-5 years
Remy Hair Standard: 6-12 months

CHEMICAL TREATMENTS
Raw Hair NAHA: 0 (100% virgin)
Remy Hair Standard: Multiples

Cuticles
Raw Hair NAHA: Intact and aligned
Remy Hair Standard: Partially removed

HEAT RESISTANCE
Raw Hair NAHA: 200°C
Remy Hair Standard: 150°C

MONTHLY COST
Raw Hair NAHA: €8-12/month
Remy Hair Standard: €15-25/month

SAVINGS OVER 2 YEARS: €200-300

Raw hair costs more to buy, but is half the price in the long run!

FOR CLIP-ON EXTENSIONS

Materials needed:

• Tail comb
• Hair clips
• Mirror
• 15 minutes

Steps:

1. Part your hair horizontally at ear level
2. Attach the first strip 2 cm from the roots
3. Increase gradually (new line every 3 cm)
4. Brush to mix

FOR WEAVING/TAPE-IN/KERATIN
We recommend professional salon installation for optimal and long-lasting results.

Need help?
Telephone: +33 6 69 04 54 66
Email: naha.hairstyle@gmail.com

WASHING (1-2 times per week maximum)

1. Brush gently before washing
2. Use a sulfate-free shampoo with a pH of 5.5.
3. Wash from top to bottom (never upside down)
4. Apply conditioner to the lengths of your hair only
5. Rinse with lukewarm water
6. Pat dry with a microfiber towel

DAILY PROTECTION

• Brush 2-3 times a day with a special brush
• Straightener temperature: 180°C maximum
• Heat-resistant spray before use
• Loose braid + satin pillowcase at night

MOISTURIZING MASK (twice a month)

• Apply to dry lengths
• Leave on for 7 minutes
• Rinse with cold water

With this protocol, your Raw Hair extensions will last 3-5 years!